Friends and Family Feedback
Friends and Family Test
How likely are you to recommend Springfields Medical Centre to family and friends?

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Friends and Family Test Feedback
FEBRUARY 2020
HOW LIKELY ARE YOU TO RECOMMEND SPRINGFIELDS MEDICAL CENTRE TO FAMILY AND FRIENDS……?
EXTREMELY LIKELY |
48 |
LIKELY |
3 |
NEITHER LIKELY OR UNLIKELY |
0 |
UNLIKELY |
1 |
EXTREMELY UNLIKELY |
0 |
Below are some of your comments and our responses....
Positive
Surgery Response
We would like to thank you for all your positive comments. The Practice works hard to improve and maintain our customer care.
Negative....
Easy to check in for appointment, appointment on time and the nurse was lovely. Only criticism is the car park. The barriers need fixed so that only patients can park there. I had to park at Palmyra Square because there were no spaces.
Surgery Response....
Thank you for your comments. We are sorry you have had issues with the car park. The Landlords are currently looking at a workable solution to ensure the car park is used for patient use only. We hope this will be in place in the very near future.