Show Side Menu
To view, print or save our practice booklet, click here
Care Quality Commission CQC
Online Access
Call 111 - When it is less urgent than 999
Useful Resources

ONLINE APPOINTMENT BOOKING HAS BEEN TEMPORARILY SUSPENDED FROM MONDAY 9 MARCH TO ENABLE US TO APPROPRIATELY TRIAGE ALL APPOINTMENTS


Close

Welcome To The Practice

HOW YOU ACCESS THE PRACTICE HAS CHANGED

Due to the current Coronavirus Pandemic, the way you access the Practice has changed. We are trying to safely resume as many of our services as possible, but we would ask you not to attend surgery unless asked to do so by a Clinician. If you do need to attend surgery please wear a face covering.

We are currently operating what is known as telephone triage. Your Clinician will review your problem and will then, depending on your needs:-

  • Offer you advice via text

  • Offer a video call

  • Ask to see you in person (face to face) or

  • Navigate you to other services

  • The surgery is open Monday to Friday from 8 am to 6.30 pm. If you have an urgent problem during these times please ring the surgery. At all other times ring NHS 111

  • Non-urgent problems, queries or sick note requests can be dealt with via eConsult. The Practice will respond within 2 working days

  • Face coverings are recommended when entering the building

  • The main doors to the Centre are closed. Before being allowed to enter the building you will need to press the intercom to the left of the entrance doors and advise the downstairs reception of the reason for your visit ie appointment at Springfields.

  • Please ensure on entering the premises you wash your hands using the wall mounted sanitisers

  • Our reception area has changed and you will see some chairs have signs on them not to use, this is to ensure patients attending surgery can safely socially distance whilst waiting for their appointment.

  • There is screening at our reception desk to protect you and our staff

Online Booking

We have had to temporarily suspend on-line booking for Face to Face appointments. We are still offering a small number of pre-bookable or on the day telephone appointments.

Prescriptions

We would encourage patients not to attend surgery to order their prescription and we are unable to take prescription requests over the telephone. If you require a prescription please either e-mail your request to warccg.springfieldsmc@nhs.net or if you are registered for on-line services, you can order your prescription through this service.

PLEASE DO NOT TELEPHONE THE SURGERY TO CHECK YOUR PRESCRIPTION IS READY AS THIS IS PUTTING ADDITIONAL PRESSURE ON OUR TELEPHONES. PRESCRIPTIONS ARE PROCESSED WITHIN 2 WORKING DAYS

The Springfields Medical Centre website provides many online facilities, including appointment booking and cancellation, prescription ordering, and much more. It also contains a vast range of health information and resources, along with practical information on visiting the surgery. We hope you find the website useful and informative.

Our Practice currently has a team of dedicated staff who aim to provide an efficient and caring service for our patients.

We are a well established Practice aiming to provide very high quality, personal, “family doctor” services. The standard of our care is reflected in very high “QOF” achievements (see NHS UK website). All staff undertake rigorous ongoing professional development.

Twitter

Patient Survey Results

To see the results of our patient survey, please visit our patient surveys page.

SMS text reminders

You can now register to receive information by text message on your phone regarding appointments, test results and health care. If you wish to register for this messaging service please fill out the consent form.

Contact Details

Springfields Medical Centre

Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

Practice News
Health Conditions A to Z

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.

Your Neighbourhood Professionals. Just a Click Away!